Rays and Co Chartered Certified Accountants
1. Introduction
Rays and Co Chartered Certified Accountants (“we”, “our”, “us”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or use our services, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who We Are
Rays and Co Chartered Certified Accountants is a UK-based accounting firm providing financial and advisory services.
Data Controller:
Rays and Co Chartered Certified Accountants
Email: [Insert Email Address]
Address: [Insert Registered Office Address]
3. What Information We Collect
We may collect and process the following types of personal data:
a. Information You Provide
- Full name
- Email address
- Phone number
- Business details
- Financial information (where necessary for services)
b. Automatically Collected Data
- IP address
- Browser type and version
- Pages visited
- Time and date of visits
c. Sensitive Data
We may process sensitive personal data only where necessary and with your explicit consent or where required by law.
4. How We Use Your Information
We use your data for the following purposes:
- To provide accounting and advisory services
- To communicate with you regarding enquiries or services
- To comply with legal and regulatory obligations
- To improve our website and services
- For internal record keeping
5. Legal Basis for Processing
We process your personal data based on:
- Contractual obligation – to deliver agreed services
- Legal obligation – to comply with HMRC and regulatory requirements
- Legitimate interests – to operate and improve our business
- Consent – where required (e.g., marketing communications)
6. Sharing Your Information
We may share your data with:
- Regulatory authorities (e.g., HMRC)
- Professional advisors
- IT service providers and cloud storage services
- Legal authorities where required by law
We ensure all third parties respect the security of your data and comply with applicable laws.
7. Data Retention
We retain your personal data only as long as necessary:
- To fulfil the purposes we collected it for
- To satisfy legal, accounting, or reporting requirements
Typically, financial records are retained for at least 6 years in line with UK regulations.
8. Data Security
We implement appropriate technical and organisational measures to protect your personal data from:
- Unauthorised access
- Loss or misuse
- Alteration or disclosure
9. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict processing
- Object to processing
- Data portability
- Withdraw consent at any time
To exercise your rights, contact us using the details below.
10. Cookies
Our website may use cookies to improve user experience and analyse website traffic.
You can control or disable cookies through your browser settings.
(You may request a separate detailed Cookie Policy if needed.)
11. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices. Please review their policies separately.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
13. Complaints
If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the:
Information Commissioner’s Office (ICO)
Website: https://www.ico.org.uk
14. Contact Us
If you have any questions about this Privacy Policy or your data, please contact: